Digital Healthcare: Contactless payments in a post-COVID world
The rapid rise in telehealth visits accelerated the trend toward digitization and automation of payments. Yet while much of this digital healthcare transformation was driven by the challenges of the pandemic, it will create ongoing benefits throughout the system.
Improve your healthcare billing processes for better financial health
Don’t get stuck with outdated healthcare billing processes. Learn why healthcare billing is behind other service industries in making payments faster and easier for consumers.
Train your staff to adapt to a new healthcare payment system
When updating your healthcare payment system, you need to address workplace culture norms and adapt to patient preferences. Read how to best help your staff navigate the change.
Healthcare Payments Insights
Registered for
a healthcare portal
75% of these consumers visited the portal to check balances and pay bills
Asked for cost information
at the health facility
18% called the provider's office before their visit.
HIT companies that
offer pay-by-text
HIT companies offering pay-by-text increased 56% in the past 12 months.
Infographic: How healthcare payments are evolving in 2020
For healthcare companies, implementing payments innovations like online portals, pay by text, and contactless payments can greatly increase patient engagement. This infographic highlights some of the insights from the survey that could increase efficiency and ultimately benefit the bottom line.
Get the 2020 U.S. Bank Healthcare Payments Insight Survey Report
Take an up-close look at payment systems today with this unique survey of patients and healthcare information technology (HIT) company executives.
The 42-page report examines:
- How patients want to pay
- What they are concerned about
- How new innovations are transforming payments for the future